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Evox Support Centre

FAQs 

  • Create FAQS (not essential for go live) DONE 

Release Notes 

  • Change branding and logos on existing release notes - DONE 
  • Create new template for release notes - DONE 

User guide template 

  • Change branding and logos on template - DONE 

Video Tutorials 

  • Create as we go (not essential for go live) - DONE 

User guides 

  • Change branding on existing guides - DONE 
  • Review user guide template if required - DONE 

Dashboard 

  • Create guide for personal preferences and widgets (2-3hrs) 
  • Tweak guide for setting pin (0.5hr) 

Purchasing 

  • Add screenshots to PO maintenance guide (0.5hr) DONE 
  • Add screenshots to Purchase Orders guide (1hr) 

Timesheets 

  • Add screenshots to Absence Management (0.5hr) 
  • Add screenshots to Staff timesheets (1hr) 
  • Create guide for weekly timesheets (2-3hrs) 

Project Control 

  • Add in info re scopes and subtasks for IS Projects guide (0.5hr) 
  • Review content for standard projects and add in screenshots (1-1.5hrs) 

Sales Invoices 

  • Content needs updated for creating SI’s from timesheets and rechargeables with screenshots too (2hrs) 
  • Add in screen shots to the sales invoice standard guide (1hr) 

Clients 

  • Make tweak to guide for creating client record (1hr) DONE 

Suppliers 

  • Make tweak to guide for creating supplier record (1hr) DONE 

15hrs to 18hrs

Feedback 

  • Create Microsoft form for feedback 

Users 

  • First Name, Second Name and Emails from service desk 
  • Email content when sending to users 

About Us/Meet the Team 

  • Finish off page Laura started for a meet the team section - DONE 

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